Tag: engagement
A Dilemma: When the Client Isn’t the Customer
Usually when a Business Analyst is working on a project the client (which I’ll define as the party or stakeholder who receives the benefit of the Analyst’s services) and the customer (the party who is paying for the Analyst to render the services) are one in the same, at least from an overall organizational perspective [...]
Posted: August 2nd, 2010 under Uncategorized.
Tags: business analysis, client, customer, engagement, stakeholder analysis
Comments: none
The Lost Stakeholder Analysis Dimension: Engagement
Stakeholder Analysis is an important and often ongoing activity that Business Analysts perform as part of their duties. Solution delivery team members need to understand who else is involved or impacted by their work effort, how they can interact with these people or groups, and what sort of tradeoffs exist in pleasing one group over [...]
Posted: February 18th, 2010 under Uncategorized.
Tags: business analysis, engagement, stakeholder analysis
Comments: none
